Reinventing consulting roles
JourneyOne takes a different approach to assigning roles and assembling teams compared to many technology consultancies.
When organisations create teams, they tend to default to traditional titles: project manager, business analyst, enterprise architect etc. But there isn’t always a good understanding of the actual work these people need to perform, nor the type of person required for the role.
So, we don’t box ourselves in with traditional consulting titles. Instead, we’ve created Trek Roles.
Try out this short quiz to find out how your skills and ways of working match up to JourneyOne’s Trek Roles!
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Trek Roles are based on strengths, expertise, and cultural fit with the client and journey in question. Creating our teams this way helps our people to grow and reach their full potential, and ensures that our clients get a team ideally suited to their journey.
Journey Leads are seasoned and confident in their role of guiding and overseeing Client Journeys. They ensure the goals are clear, then formulate the delivery approach; they delegate effectively, manage stakeholders, shield the team, and overall keep them moving forward. They engage regularly with the client to keep the relationship strong.
If anything goes off-track, the Journey Lead works closely with the team to get it back on the right road — and this means rolling up their sleeves to do the heavy lifting too. They are humble leaders who know when to ask for help and support from the wider JourneyOne team.
Fundamentally, they care about the people on the journey and are dedicated to making it remarkable for everyone involved.
Solutionisers are problem solving experts who thrive in complexity. Strategically minded, they articulate the solutions, identify the pivot points, and evangelise new approaches.
Solutionisers actively seek new ways of working and are perennially curious about leading-edge thinking. From this, they bring fresh ideas to their Client Journeys – and to JourneyOne’s internal learning programs and Communities – that stretch the boundaries of possibility.
While passionate about experimenting with new software technology, techniques and thinking, Solutionisers are pragmatists who balance innovation with quality and timely delivery.
Drivers drive to objectives and thrive under pressure. Deliverable and deadline focused, they have the tenacity and courage to overcome whatever obstacles stand in the way. They are experienced in detecting and resolving conflicts while maintaining relationships.
Drivers excel at building, coaching and motivating high-performing teams. They challenge the team, but also work hard to help remove blockers and identify dependencies and risks.
Many JourneyOne Drivers are experts in agile delivery methods. They are passionate about ensuring their squads live and breathe the values, behaviours and practices of Agile. They shine at coaching teams on how to adopt a value-focused growth mindset in order to deliver value frequently.
Actioners are practical, reliable, and efficient. They take the ideas and turn them into them reality, doing whatever needs to be done. With strong attention to detail, they always spot the pitfalls, gaps and problems in good time. Diligent by nature, they polish, perfect, and tidy the loose ends to ensure a remarkable journey and outcome.
Simply put, Actioners are the backbone of every remarkable journey.